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FAQ's

The gym I want to join is not on your list, can you contact them for me?
Yes of course, once you’ve conducted the postcode search, if your gym is not listed please submit the details by clicking on‘Invite a Gym’. We will do our very best to enrol the gym and get a discount for you. This can take anywhere from 2 days to 2 months depending on the gym so please bear with us.
How do I join?
Download and print your discount gym voucher. Please read the information on the voucher which will give specific instructions as to what to do next. A member of the gym team may contact you to arrange a visit to the club. You need to present the gym voucher to the gyms’ membership team on your first visit. You may be required to show proof of employment with your employer.
Can I have a free trial?
The majority of participating gyms offer a free one day trial as part of the offer. To obtain your guest pass please speak to the gym you wish to visit.
Is the discount available to my family?
The majority of participating gyms extend the offer to partner. Usually a partner is deemed to be an individual who lives at the same address. Please check with your gym as T&Cs may apply.
What discount am I entitled to?
The level and type of discount will vary from gym to gym. In most cases details of the offer will be listed in ‘The Offer’ section within the club listing for each gym. Some gyms may require you to contact them to confirm the current offer. The discount is applied on todays membership options. 
What will my membership cost?
This depends on the gym you join and in some cases the length of contract that you select. Please speak to the gym in order to obtain up to date rates.
I am already a member at the gym, can I still get a discount?

Most participating gyms allow you to transfer an existing membership across to the current Incorpore offer. Some may only apply the discount after your initial contracted period comes to an end. Please be aware that a small number of gyms only waive the joining fee or provide the first month free, as such this offer is only applicable to new joiners. Please contact the membership team at your gym who should be able to help.

What is my login reference?
If you do not know your login reference please speak to your HR or Benefits team. Alternatively you might find a link on your staff Intranet page or Benefits and Rewards site.
My question has not been answered?
If your question has not been answered please call 03453006474 and ask to speak to the Incorpore team.